General
What is the youngest age to enrol your class?
We take students from the age of 2 years old and above. Depends on the situation one of the parent could be join the class with the kid.
What is the teacher to student ratio? How many students in the class?
Groups usually consists of 1 - 6 students. For online group class we accept maximum 10 students.
Camps & Regular classes
Is the teacher native Mandarin? What are the qualification of yours teachers?
All our teachers are native mandarin speakers with Mandarin teaching experience. Each of the teacher qualified with Grade 1 0r 2 PSC certificate.
Does the teacher speak other langauges in class or only Mandarin Chinese?
We are adopting an immersive language teaching approach, therefore our classes will be speaking in Mandarin predominately, however our teachers can help with English/German/French/Luxembourgish at times.
Do you teach Simplified Chinese or Traditional Chinese?
We teach principally with Simplified Chinese, however we also have teachers who can offer Traditional Chinese lessons.
Are the children grouped by age or level?
Both, we will accommodate to the student's need.
How do I know which class is suitable to my child?
We hold trial classes for first time attendees. This will give us a good indication as to which class is best suited for the child.
Enrolment
How can I enrol?
Please fill in our online enrolment form here.
We will contact you within 48 hours.
How do the payment works?
All courses are term based. A term will last approximately 10 weeks. You will be required to pay for an registration fee per year per family before attending sessions.
Can I do a trial class? Is trial class fee of charge?
Children class: We offer trial classes for regular classes which you can attend to one of our offline classes at the cost of €25(EUR).
If you then choose to sign up for a term, we will waiver €25 off your total fee.
Adult class: We offer one payable trial class before you purchase a full package.
Can I accompany my child in the trial class?
Yes, but please note in order to provide a safe and independent learning environment for others, parents and guardians are recommendated to wait outside of the classroom from the second class.
We can provide photos, feedback from our teachers and meetings to discuss matters with you.
Can I cancel or reschedule (make-up) my lessons?
Children class: You cannot cancel lessons and there are no refund for the missed sessions.
However each student are entitled to have TWO make up class per term with an advance notice.
All make-up class must be finished within the term, you can not carry over to the next term.
Adult class: You cannot cancel or reschedule the adult group classes and no refund for the missed sessions.
Only private classes can be rescheduled with at least 48hr advance notice and all lessons must be finished within the package valid date.
Payment
What is the refund policy?
Tuition and class materials fees are charged on a per term basis, whether group class or private class. Fees are payable before the first day of the term, once payment has been processed there will be no refunds. Please book a trail class in advance.
How can I pay?
You can choose the following way of payment:
Other questions?
contact us here: nihao@littlepandaclub.com
What is the youngest age to enrol your class?
We take students from the age of 2 years old and above. Depends on the situation one of the parent could be join the class with the kid.
What is the teacher to student ratio? How many students in the class?
Groups usually consists of 1 - 6 students. For online group class we accept maximum 10 students.
Camps & Regular classes
Is the teacher native Mandarin? What are the qualification of yours teachers?
All our teachers are native mandarin speakers with Mandarin teaching experience. Each of the teacher qualified with Grade 1 0r 2 PSC certificate.
Does the teacher speak other langauges in class or only Mandarin Chinese?
We are adopting an immersive language teaching approach, therefore our classes will be speaking in Mandarin predominately, however our teachers can help with English/German/French/Luxembourgish at times.
Do you teach Simplified Chinese or Traditional Chinese?
We teach principally with Simplified Chinese, however we also have teachers who can offer Traditional Chinese lessons.
Are the children grouped by age or level?
Both, we will accommodate to the student's need.
How do I know which class is suitable to my child?
We hold trial classes for first time attendees. This will give us a good indication as to which class is best suited for the child.
Enrolment
How can I enrol?
Please fill in our online enrolment form here.
We will contact you within 48 hours.
How do the payment works?
All courses are term based. A term will last approximately 10 weeks. You will be required to pay for an registration fee per year per family before attending sessions.
Can I do a trial class? Is trial class fee of charge?
Children class: We offer trial classes for regular classes which you can attend to one of our offline classes at the cost of €25(EUR).
If you then choose to sign up for a term, we will waiver €25 off your total fee.
Adult class: We offer one payable trial class before you purchase a full package.
Can I accompany my child in the trial class?
Yes, but please note in order to provide a safe and independent learning environment for others, parents and guardians are recommendated to wait outside of the classroom from the second class.
We can provide photos, feedback from our teachers and meetings to discuss matters with you.
Can I cancel or reschedule (make-up) my lessons?
Children class: You cannot cancel lessons and there are no refund for the missed sessions.
However each student are entitled to have TWO make up class per term with an advance notice.
All make-up class must be finished within the term, you can not carry over to the next term.
Adult class: You cannot cancel or reschedule the adult group classes and no refund for the missed sessions.
Only private classes can be rescheduled with at least 48hr advance notice and all lessons must be finished within the package valid date.
Payment
What is the refund policy?
Tuition and class materials fees are charged on a per term basis, whether group class or private class. Fees are payable before the first day of the term, once payment has been processed there will be no refunds. Please book a trail class in advance.
How can I pay?
You can choose the following way of payment:
- Bank transfer to our account Little Panda Education sarl-s BCEELULL IBAN LU20 0019 5655 5373 7000
- Bank transfer via digicash to 00352 691 865 950
- Cash in person at our school
Other questions?
contact us here: nihao@littlepandaclub.com