General
What is the youngest age to enrol your class?
We take children from the age of 2 years old and up for our group class, younger children may need to be accompanied by their parents for the duration of the class. For private lesson, all age of children are welcomed.
What is the teacher to student ratio? How many students are there per class?
Groups usually consists of 3 - 10 students. For online class the maximum is 10 students.
Camps & Regular classes
Are the teachers native Mandarin speakers? What are the qualification of the teachers?
All our teachers are native Mandarin speakers with Mandarin teaching experience, qualified with CTCSOL (Certificate for Teachers of Chinese to Speakers of Other Languages) certificate and Grade 1 or 2 PSC(Mandarin Proficiency Test) certificate.
Does the teacher speak other languages in class or only Mandarin Chinese?
Little Panda has an immersive language teaching approach, and therefore all our classes are taught in Mandarin predominately, however our teachers can help with English/German/French/Luxembourgish at times.
Do you teach Simplified Chinese or Traditional Chinese?
Little Panda classes are principally taught using Simplified Chinese, however we also have teachers who can offer Traditional Chinese lessons.
Are the children grouped by age or level?
Little Panda groups students according to their learning needs, so both of the above are used in practice.
How do I know which class is suitable to my child?
Little Panda holds trial classes for first time attendees. This will give us a good indication as to which class is best suited for your child.
Enrolment
How can I enrol?
Please fill in our online enrolment form here(for children).
Please fill in our online enrolment form here(for adult and corporate).
We will contact you within 48 hours.
How are classes paid for?
Little Panda classes are divided into terms with each term lasting approximately 10 weeks.
Enrolments can be renewed each term and a registration fee needs to be paid per year per child before attending sessions.
Can I do a trial class? Is the trial class free of charge?
Children’s classes: We offer in person trial classes for our regular courses at the cost of €25(EUR) per class per child with the option of signing up for a full term with a discount of €25.
Adult classes: We offer one payable trial class before purchasing a full package.
Can I accompany my child in the trial class?
Parents can accompany their children for the 1st class, but they need to wait outside the class from the 2nd class onward in order to provide a safe and independent learning environment for all children. Little Panda can provide photos, and feedback from our teachers upon request.
Can I cancel or reschedule (make-up) my lessons?
Lessons cannot be cancelled or be rescheduled for the children's / adult group classes. It is also not possible to get a refund for missed sessions.
Private classes can be rescheduled with at least 24hours advance notice and all lessons must be finished within the package validity date.
Payment
What is the refund policy?
Tuition and class materials fees are charged on a per term basis for group class and private classes. Fees are payable before the first day of the term, and once payment has been processed there will be no refunds. Please book a trial class in advance to make sure the classes are suitable.
How can I pay?
You can choose the following way of payment:
Other questions?
contact us here: nihao@littlepandaclub.com
What is the youngest age to enrol your class?
We take children from the age of 2 years old and up for our group class, younger children may need to be accompanied by their parents for the duration of the class. For private lesson, all age of children are welcomed.
What is the teacher to student ratio? How many students are there per class?
Groups usually consists of 3 - 10 students. For online class the maximum is 10 students.
Camps & Regular classes
Are the teachers native Mandarin speakers? What are the qualification of the teachers?
All our teachers are native Mandarin speakers with Mandarin teaching experience, qualified with CTCSOL (Certificate for Teachers of Chinese to Speakers of Other Languages) certificate and Grade 1 or 2 PSC(Mandarin Proficiency Test) certificate.
Does the teacher speak other languages in class or only Mandarin Chinese?
Little Panda has an immersive language teaching approach, and therefore all our classes are taught in Mandarin predominately, however our teachers can help with English/German/French/Luxembourgish at times.
Do you teach Simplified Chinese or Traditional Chinese?
Little Panda classes are principally taught using Simplified Chinese, however we also have teachers who can offer Traditional Chinese lessons.
Are the children grouped by age or level?
Little Panda groups students according to their learning needs, so both of the above are used in practice.
How do I know which class is suitable to my child?
Little Panda holds trial classes for first time attendees. This will give us a good indication as to which class is best suited for your child.
Enrolment
How can I enrol?
Please fill in our online enrolment form here(for children).
Please fill in our online enrolment form here(for adult and corporate).
We will contact you within 48 hours.
How are classes paid for?
Little Panda classes are divided into terms with each term lasting approximately 10 weeks.
Enrolments can be renewed each term and a registration fee needs to be paid per year per child before attending sessions.
Can I do a trial class? Is the trial class free of charge?
Children’s classes: We offer in person trial classes for our regular courses at the cost of €25(EUR) per class per child with the option of signing up for a full term with a discount of €25.
Adult classes: We offer one payable trial class before purchasing a full package.
Can I accompany my child in the trial class?
Parents can accompany their children for the 1st class, but they need to wait outside the class from the 2nd class onward in order to provide a safe and independent learning environment for all children. Little Panda can provide photos, and feedback from our teachers upon request.
Can I cancel or reschedule (make-up) my lessons?
Lessons cannot be cancelled or be rescheduled for the children's / adult group classes. It is also not possible to get a refund for missed sessions.
Private classes can be rescheduled with at least 24hours advance notice and all lessons must be finished within the package validity date.
Payment
What is the refund policy?
Tuition and class materials fees are charged on a per term basis for group class and private classes. Fees are payable before the first day of the term, and once payment has been processed there will be no refunds. Please book a trial class in advance to make sure the classes are suitable.
How can I pay?
You can choose the following way of payment:
- Bank transfer to our account Little Panda Education sarl-s BCEELULL IBAN LU20 0019 5655 5373 7000
- Bank transfer via digicash to 00352 691 865 950
- Cash in person at our school
Other questions?
contact us here: nihao@littlepandaclub.com